Office of Hearings and Appeals
Natural Language Query


Natural Language Query lets you type in exactly what you need to know in Natural, everyday Language. There is no need to remember search operators and terms.

For example, if you want to know the procedure for doing a customer credit check, you could simply type:

How do I do a credit check?

You can abbreviate these queries and only type the critical components.

To access the Natural Language Query page:

Choose the Natural Language Query button or link

To make a Natural Language Query:

  1. Simply type in what you want to find.
  2. Choose the OK button or press Enter to execute the search.

If Natural-Language Query does not find what you want, try phrasing the question differently.

After executing your query, the ISYS:web Query Results page displays the matching documents. You can then browse the documents.

Natural-Language Query results are sorted by relevance so that documents with the highest number of hits in relation to the document size will appear at the top of the document list.

See Also:

Menu Assisted Query

Advanced Search Query